Website Refresh (April 2019)

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A warm welcome to our refreshed website. Following feedback, we’ve taken the opportunity to update and upgrade parts of the Malgra websites to further enhance the service provided to clients.

Through the top of each page, you’ll see a link to other areas of the Malgra group.

We’ve added a new special offers page to highlight items currently on sale.

Finally, you’ll find that the My Account section has also had a full update, and now provides details on all orders back to 2015.

If you have any queries, don’t hesitate to contact the team!

Easter 2019 Opening Hours

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Our teams will be unavailable across the Easter Bank Holiday – details of availability is provided below.

 

Malgra Store Support

Closed: April 19 – 22 inclusive

Note: Purchases can continue to be made during this time, and orders will be processed from 23 April onwards.

 

MalgraBooks Consultant Accounting

Our support team will be available as normal during this time, for MalgraBooks Clients.

Please contact the team through your support channel (Email / Live Chat) and our team will be in touch within 24 hours as normal.

Price Changes – 25 March 2019

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Due to price increases with our European partners, we are regretfully increasing our prices from 25 March 2019. The increase is approximately 2%.

This affects the following products:

  • Member Card Holders
  • Website hosting*

* Legacy product: no-longer available to new customers

Other services/products remain unaffected.

 

Microsoft Office

Microsoft Office 2016 Pro will be decreasing by 10%

 

Postage Changes

Royal Mail are increasing postage costs from 25 March 2019.

As a result, premium delivery services will be increased to adapt to changes for postage from Royal Mail.

Free delivery remains on orders over £25.

Christmas Opening Times

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Over the festive period we run a reduced service. Please see below for details.

  • Friday 21 December: Normal Office Hours
  • Saturday 22 December: Closed
  • Sunday 23 December: Closed
  • Monday 24 December: Closed
  • Tuesday 25 December: Closed
  • Wednesday 26 December: Closed
  • Thursday 27 December: Normal Office Hours
  • Friday 28 December: Normal Office Hours
  • Saturday 29 December: Closed
  • Sunday 30 December: Closed
  • Monday 31 December: Normal Office Hours
  • Tuesday 1 January: Closed
  • Wednesday 2 January: Return to Normal Office Hours

*Orders placed on a closed day will be processed on the next office day, subject to the postage service chosen at checkout.

 

Online Shop

Order our most popular item, Member Card Holders, online – free delivery on orders over £25.

Purchase our popular Consultant Business Accounts guides for 2017/18 or the 2018/19 tax years online.

Our accounting services provide a simple and easy way to manage your self employment, with reports which meet HMRC requirements for sole traders, and we can even submit your Tax Return for you!

Need help completing your own tax return? Our free tax guide is here for you, clarifying your self employment income and expenditure.

Royal Mail Price Increases – 26 March 2018

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As you may be aware, Royal Mail are increasing prices on 26 March 2018 for all UK ground and Airmail services.

From Monday 26 March, the price of a first-class stamp for a standard letter will increase from 65p to 67p, and a second-class stamp will go from 56p to 58p.

In addition, the price of a first-class stamp for a large letter will rise by 3p to £1.01, and a second-class stamp for a large letter will rise by 3p to 79p.

With parcels, similar price rises are planned, with standard parcels increasing by 10p for the lowest weight items, and up to £1 for some items.

Product price changes

The majority of items which Malgra sends are in the ‘parcels’ category, and as such due to increasing costs, our postage charges will be increased slightly from 1 April 2018.

The minimum spend for free delivery will also increase from £20 to £25, which will allow Malgra to absorb the increased Royal Mail service charges.

Some products will increase by approximately 2% from 1 April 2018, due to increased costs of importing products from our supplier in Germany. Unfortunately the reduction of the value of the pound against the Euro has resulted in higher raw goods costs which until now have not been passed onto customers, but due to continued low rates, we’re having to increase our prices slightly.

Malgra aims to be competitive as possible, and try to provide low costs where possible, however external factors are resulting in these small changes to our pricing.

Any orders placed before 1 April 2018 will be subject to the current pricing and postage structure.

If you have any queries, please don’t hesitate to contact a member of our team.

UK Weather Conditions: Delays to deliveries

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As you’re probably aware, the UK is currently struggling with a number of poor weather conditions. This is impacting incoming stock for Malgra (one of our suppliers in based in Germany), and deliveries of orders across the UK.

Our local depot is Preston, which is encountering issues due to weather conditions on the M6.

Following advice from our delivery partners, we expect that deliveries may be delayed by 1-2 working days at this time.

You can check for the latest updates to any delivery service delays using our providers’ websites. Unless otherwise advised, most orders will be delivered by Royal Mail UK (Ground).

Some larger bulk deliveries are made by InPostUK (We prefer to use this company, however availability is limited across the UK), and Hermes UK.

 

Image: M62 by Huddersfield Today